Serving Summerlin South and beyond Furnace Repair Company Summerlin South

Great Service and Very Helpful Mar 25, 2026

Great service and very helpful. Also saved me a lot of money compared to an unreasonable estimate from another company. Also senior discount.

Lawrence Wallace

Saving Me Thousands on Unnecessary Repairs Mar 25, 2026

Let me start off by saying Eric and Antonio were great to work with. I initially hired another company for an AC tune-up to get ready for summer, and—as expected—they came back with a long list of “urgent” repairs. I decided to get a second opinion and had Step by Step come out. They were excellent—very straightforward, honest, and no BS. They actually performed the cleaning and tune-up the first company claimed to have done, and they walked me through everything that had been flagged, explaining what it really meant. Their assessment was very different and ended up saving me thousands of dollars by avoiding unnecessary repairs. I’m extremely glad I found them and will be using them for all my AC and heating needs moving forward.

Anthony B

Honest and Caring Mar 24, 2026

Used Step by Step a few times. They are honest and caring, do a good job, and don't try to sell you everything. Nice people to deal with. I highly recommend them.

Marie Paradis

Antonio Was Top-Notch Today Mar 24, 2026

Antonio was top-notch today! He explained everything down to a T. He was professional and was friendly. The only thing was his payment machine was down, but a great company overall. We ended up paying online with the invoice that was emailed to us.

Theresa & Gaby

I Cannot Say Enough Good Things Mar 23, 2026

I cannot say enough good things about Eric and Step by Step!!! They are professional and dedicated to their customers. Eric fixed my AC with great diligence, even when it was complicated they found every possible solution and option for the problems my AC was having. The company came to my house three consecutive days until it was fixed. They charge a fair price and do quality work and service. You will not get a better deal than this company. He was honest and up front with me from the start and that is very hard to find in Vegas. I never leave reviews, but he saved me from having to replace my whole AC unit. If you’re looking for quality work at an amazing cost, he is your guy. I cannot recommend enough. I will be calling him for any future needs and maintenance. He is trustworthy and thorough. He maintenanced all my AC equipment for me after he completed service on my unit. You can tell he truly cares about the customers inside the home and not just the business side of it. Call him for anything you need for your AC you will not be disappointed!!!

Josseline

Highly recommend! Mar 23, 2026

Antonio was on time, task efficient, and very knowledgeable. He informed how my compressors were running and made some suggestions to make them run more efficiently. No fluff, just straight facts. Highly recommend!

Joseph Cusson

One of the Best AC Companies in Vegas Mar 20, 2026

One of the best AC companies in Vegas, in my opinion. They are very knowledgeable and honest, and very reasonable on price, either repair or AC unit replacement.

Shahryar

I highly recommend Step by Step Air Conditioning Mar 20, 2026

Step by Step Air Conditioning is not only good at what they do, but they have fair pricing. Antonio, my last technician, not only checked the vital signs of my unit, but he also cleaned the unit. Antonio went over the operating conditions and made recommendations for ways he could keep my system running well long into the future. I highly recommend Step by Step Air Conditioning.

dennis Glorio

Antonio arrived ahead of schedule Mar 19, 2026

Antonio arrived ahead of schedule! Within minutes he informed me of the problem, made the necessary repair, and diagnosed the system to ensure all components passed! Lifesaver, thank you Step by Step Air Condition Repair. David M.

David Mejia

Very helpful and efficient Mar 13, 2026

Step by Step was very helpful and efficient in getting my AC installed. I am very satisfied with their work and would certainly recommend to much family and friends.

Deborah Domingo

Very pleased Mar 11, 2026

Everything was done in a timely manner. Tech was friendly and efficient. Very pleased.

Marilyn Penland

Very Impressed With the Service Mar 9, 2026

Very impressed with the service from Step By Step. Courteous, professional, and on time. I will definitely recommend them to family and friends.

Pat Gerber

Excellent Knowledge and Great Service Feb 3, 2026

Excellent knowledge and great service. Responded quickly. Explained all procedures. Highly recommend.

Lucinda Wilson

Step by Step Has Been My Go-To Jan 30, 2026

Step by Step has been my go-to AC repair company for 2 summers now, and Eric always does 5-star service! Super fast appointment and even faster repairs! 🌟 🌟🌟🌟🌟

Sterling Dillard

Very Impressed With His Service Jan 14, 2026

Eric responded immediately that day when we called for service since our heat was out. He was pleasant, explained everything in detail, very thorough and reasonably priced. Very impressed with him and his service.

Alice Marski

Great experience with Eric Jan 12, 2026

I had a great experience with Eric, the business owner and technician. He is very honest and truly wants to help and service his customers. He is highly experienced with all HVAC work and will not mislead you into additional or unnecessary costly repairs. I would highly recommend him as the best HVAC company in Las Vegas for anyone looking for a great technician to solve any HVAC problems they may have.

Cathy

I will be using him for my regular maintenance now Jan 9, 2026

Eric had many time slots to work with anybody’s schedule… 24 hours. I thought I might have a leak in our heat pump. Eric came at the top of the two-hour window, didn’t find anything, and only charged me the service fee, which was very, very reasonable. He was extremely friendly, shaking my hand and introducing himself. He’s offering to come back on short notice if I see anything of concern in the future. I will be using him for my regular maintenance now.

Dale Kotten

Outstanding Experience from Start to Finish Dec 31, 2025

I had an outstanding experience with Step by Step Heating and Air Conditioning from start to finish. Scheduling was straightforward, with prompt communication and flexible appointment options. The technician arrived on time, in uniform, and carried proper tools and equipment for the job. Eric, the owner-operator, explained the diagnosis clearly and provided an upfront cost estimate before beginning any work. For homeowners seeking dependable, affordable HVAC service with transparent communication, technical expertise, and attention to detail, Step by Step is a strong choice.

David Goforth

Reliable and Stress-Free Experience Dec 24, 2025

We had a great experience with Step by Step Heating and Air Conditioning installing our new AC. Eric provided a thorough and transparent estimate at a great price, was ready to get started right away, and was available by phone or text to answer questions throughout the day. Communication was excellent during the all-day installation, with clear updates on timing and the process. Eric and his team were friendly, punctual, and professional. Overall, it was a reliable and stress-free experience. We would highly recommend Step by Step Heating and Air Conditioning to anyone looking to replace, repair, or install an AC!

Ariana Torkaman

Honest and knowledgeable Dec 18, 2025

It was easy to communicate and schedule with the company. Eric diagnosed the issue, and since my issue is not related to HVAC, he recommended people who can help me fix it. He is honest and knowledgeable.

Floregine dela Cruz

He always does a great job Dec 12, 2025

Eric He always does a great job, takes photos of what he’s doing, and explains everything if you can’t get up on the roof. Thanks again

Dean Fore

Would definitely recommend Step by Step Dec 5, 2025

Eric was very prompt in answering my request for assistance in looking at my central air unit. It was very easy to schedule an appointment, he showed up timely, and the charge for the service was very reasonable. Would definitely recommend Step by Step and I will be using them for my work in the future.

Scott Jaconetty

Eric is a wonderful person Dec 3, 2025

Eric is a wonderful person; he’s honest and thorough in his work. I will definitely refer him to my friends and family.

Suzanne West

We highly recommend. Dec 3, 2025

Eric gave us very good service and advice. Saved us thousands of dollars. Very friendly and efficient. We highly recommend.

Marilyn Penland

Very professional and got our heating up and running Dec 2, 2025

Eric was very professional and got our heating up and running just in time for the cold weather. The pricing was very fair for his hard work. I will definitely recommend him to family and friends.

Cristian Ramirez

Very professional, explained well what work was done. Nov 25, 2025

Very professional, explained well what work was done. Job well done, Erick. Thank you.

Rodolfo Ly

Staff is very personable and professional. Nov 20, 2025

Arrived when they said they would. Staff is very personable and professional. Work was completed quickly, pictures were taken and shared with us. All new ductwork was installed. Great company and cost was less than others we received estimates from. Thank you, Eric (and your workers)!

Gloria Applegate

The best service Nov 20, 2025

The best service, the technician was very friendly, 100% recommended.

Atenas Lopez de Flores

I highly recommend Step By Step Nov 8, 2025

Our office air conditioning was not functioning properly, and Eric was able to come the same day and investigate the situation. He was very honest and trustworthy. I highly recommend Step By Step to everyone that needs any assistance with their air conditioning needs.

Autumn Acosta

Eric is a very kind person and very knowledgeable. Nov 8, 2025

Eric is a very kind person and very knowledgeable of what he is doing. Professional! He is on time! Which is very important. Thank you! Please support local businesses. Please check their website!

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